Refund Policy

Last Updated: August 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by www.milvorix.com. Our goal is to ensure a transparent and fair process for our users while protecting the interests of milvorix.com.

Scope and Applicability

This policy applies to all users of the services offered by www.milvorix.com. By using our services, you agree to comply with the terms set forth in this Refund Policy.

Definitions

  • Service(s): Refers to the software as a service (SaaS) offerings provided by www.milvorix.com.
  • User: Any individual or entity that accesses or uses the services provided by www.milvorix.com.
  • Refund: The return of funds to a user for services not rendered or not satisfactorily delivered as per the terms of this policy.

Main Policy Content

1. Refund Eligibility

Users may request a refund under the following circumstances:

  • If the service was not delivered as promised within the specified timeframe.
  • If the service was found to be defective or not functioning as described.
  • If the user cancels their subscription within the first 14 days of the initial purchase.

2. Refund Request Process

To initiate a refund request, users must:

  1. Contact our customer support team at relations@www.milvorix.com within the eligibility period.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Include any relevant documentation or evidence supporting the request.

3. Refund Processing

Upon receipt of a valid refund request, www.milvorix.com will review the request and notify the user of the decision within 14 business days. If approved, refunds will be processed using the original payment method.

4. Non-Refundable Services

The following services are non-refundable:

  • Any subscription fees paid after the initial 14-day period.
  • Fees for additional services or features that were utilized by the user.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms of this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Comply with the terms and conditions of this Refund Policy.

Limitations and Disclaimers

www.milvorix.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of the services or the inability to use the services. Refunds are limited to the amounts paid by the user for the specific services in question.

Data Protection/Security

www.milvorix.com is committed to protecting the personal information of its users. All refund requests will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

Changes to Policy

www.milvorix.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: www.milvorix.com
Phone: +380502376850
Email: relations@www.milvorix.com
Address: Gulliver Business Center, Sportyvna Square, 1, Kyiv, 01601, Ukraine

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ukraine. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Ukraine.